Our customers are our Number 1 Priority!
Shipping
Free shipping to our customers in the USA. No minimum order purchase requirement and no fine print.
All products are stocked in the US and shipped from US warehouses. All orders are shipped and processed within 24-48 hours (except weekends and holidays). Once a product leaves the warehouse, we will forward you the tracking information so that you know exactly when your order will arrive (typically delivered within 7 days).
Exchanges and Returns
Your satisfaction is our priority. We want you to love everything you purchase from Aloha Good Buy! If you need to request a return or exchange, we’ve made the process simple and convenient.
To get started, please ensure all return or exchange requests are pre-approved by us. The following guidelines apply to all products, except those labeled as specialty items in their descriptions.
- General Returns/Exchanges: You may return or exchange products in their original packaging within 30 days of the order date.
- Personalized Items: These items can only be returned or exchanged if they are defective in materials or workmanship. Please notify us of any defects within 72 hours of receiving the product.
For defective items, we’ll replace them immediately, subject to availability. If you prefer a refund, we’ll credit your original method of payment.
Have questions or concerns? Don’t hesitate to reach out. Our goal is your complete satisfaction!